Terms of Service
Last updated: February 2026
1. Acceptance of Terms
By downloading, installing, or using NeoNest ("the App"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the App.
2. Description of Service
NeoNest is a puppy care management application that helps breeders and pet owners track:
- Puppy weight and growth
- Feeding schedules and logs
- Health observations and alerts
- Temperature monitoring
- General puppy care information
3. User Accounts
You may use NeoNest as a guest or create an account using Google Sign-In. If you create an account:
- You are responsible for maintaining the security of your account
- You must provide accurate information
- You are responsible for all activity under your account
4. Acceptable Use
You agree NOT to:
- Use the App for any illegal purpose
- Attempt to access other users' data
- Reverse engineer or modify the App
- Use the App to harm animals in any way
- Share false or misleading health information
5. Intellectual Property
NeoNest, including its design, features, and content, is owned by LifeLight Studios. You may not copy, modify, or distribute any part of the App without permission.
6. User Content
You retain ownership of any content you create in the App (puppy profiles, photos, notes). By using cloud sync features, you grant us permission to store and process this content to provide the service.
7. Subscriptions and Payments
Core features of NeoNest are free. Premium "Pro" features require a subscription (currently £4.99/month with a 7-day free trial):
- Subscriptions are billed through Google Play or the App Store
- Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period
- Free trials convert to paid subscriptions unless cancelled before the trial ends
- Subscription management and receipt validation is provided by RevenueCat
- Refunds are handled according to the respective store policies
- You can manage or cancel your subscription via Google Play or App Store settings at any time
8. Limitation of Liability
NeoNest is provided "as is" without warranties. We are not liable for:
- Data loss (always keep backups of important records)
- Decisions made based on App information
- Health outcomes for your animals
- Service interruptions or technical issues
9. Termination
We reserve the right to suspend or terminate your access to NeoNest if you violate these terms. You may delete your account at any time through the App settings.
10. Changes to Terms
We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the new terms.
11. Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes will be resolved in UK courts.
12. Contact
Questions about these Terms? Contact us:
- Email: [email protected]
- Support: neonestsupport.com